At Aeindrij, we take pride in offering high-quality jewelry and want you to love every piece you purchase. If for any reason you are not satisfied, we offer a simple and hassle-free return and refund process.

1. Eligibility for Returns

• Items must be returned within 7 days of delivery.

• Products must be unused, unworn, and in their original packaging with all tags intact.

• Customized, engraved, or personalized items cannot be returned or exchanged (unless they arrive damaged or defective).

2. Return Process

1. Contact us at kumsharma3434@gmail.com or WhatsApp us at +91-9968503434 within the return period.

2. Our team will guide you through the return process and provide the return shipping address.

3. Ship the product securely back to us. Return shipping costs are the responsibility of the customer (unless the product is damaged or incorrect).

3. Refunds

• Once we receive and inspect the returned item, we will initiate a refund within 5–7 business days.

• Refunds will be processed to your original payment method.

• Shipping charges (if any) are non-refundable.

4. Exchanges

• Exchanges are subject to product availability.

• If you want to exchange an item for a different design or size, please mention it while initiating your return request.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or wrong product, contact us immediately within 48 hours of delivery with clear pictures. We will arrange a replacement or a full refund at no extra cost.